‘Pocket calls’ burden 911 emergency response systems in New York.

Image: babble.com A new study found a staggering number of…

Image: babble.com

A new study found a staggering number of those apparently accidental calls in New York City are made to emergency responders, jamming up 911 lines in a city that has prided itself on its ability to respond in a crisis.

Nearly 4 million of those calls were made to the city’s emergency call centers in 2010, according to a recent Winbourne Consulting report, commissioned by the city after a massive blizzard delayed first responders and left Mayor Michael Bloomberg open to criticism.

That’s more than one-third of some 11 million emergency calls made in New York each year, the study found, which was released Friday.

Authorities determined that they were likely accidental and say unnecessary communications add an increased burden on emergency response systems.

Source: Leigh Remizowski for CNN.

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