A concerned Facebook user who saw the post contacted local New Jersey police, who then called the Port Authority PD, which has authority over the bridge. Lt. Thomas Michaels, a veteran cop on duty, took the call and, along with Sgt. Nadine Rhem, found the teen’s online page and reached out with a plea to call their precinct, a Port Authority spokesman said.
The teenager, riding on a public bus nearby, had accepted Michaels’ offer of assistance. After speaking for about 10 minutes — “It was clear the kid was in a bad way,” Michaels said — they arranged to have local police meet the bus at the next stop, where the teen then volunteered to be taken to a local hospital for evaluation.
“This is the first time there was an interchange between one of our officers and a suicidal individual on social media,” Port Authority spokesman Joe Pentangelo said. “It is a huge success.”